Reviews & Testimonials

What Our Clients Say About Us

Phoenix’s #1 Water Heater Repair, Replacement, & Installation. By Far

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  • Great! Don and Andrew were very nice. They even put a pan under the new water heater. Wonderful deal

    MaryEllen L.Angie's List 7/3/2017
  • The professionalism is unsurpassed and the Tech Don was a breath of fresh air to what service is and should be.

    Joseph N.Angie's List 6/7/2017

He did a good job, showed up on time, friendly and efficient.

Malcolm D.Angie's List 4/25/2017

It went very well. Tom was very accommodating and dispatched Don (the tech) to my home. Don was prompt, professional, efficient, and effective. He explained all that needed to be done and provided me with the out-the-door cost. I could not have hoped for better service.

Don D.Angie's List 4/19/2017
  • Don and his assistant called first to let me know they were 15 minutes away from the house… About an hour and a half later I had myself a fully functional water heater! If I ever need a water heater again I will be calling them!

    Chris S.Angie's List 3/2/2017

They do water heaters only and the results reflect that. … Good quality product, excellent installation and two gentlemen who kept me well informed as the work progressed.

Philip K.Angie's List 2/4/2017

We are very pleased with the service and pleased with how long we had to wait to have someone come out to our home.

Lenora K.Angie's List 2/4/2017
  • Our water heater went out the morning we were supposed to fly out of town. I called Water Heaters Only at 8:30 am, and they had their servicemen to my door by 10 am, and my new water heater was installed before I had to leave for my flight at noon. Their prices were in line with other plumbing companies I phoned that morning, but they were the only ones who could schedule us for that day. The servicemen were prompt and polite, and I was happy with their work and my new water heater. I would definately recommend them, even if you aren’t in a hurry!

    Sonja J.Google Plus 2/2/2017
  • Don was great! He was timely and professional and explained every step and made me feel very comfortable with the service. Pricing is fair and worth the quality of service.

    Priscilla W.Google Plus 1/30/2017

Same day service – I was impressed!

Sandra B.Google Plus 1/19/2017

  • Very impressed! Water broke the week before Christmas and I had a new one the same day! Professional, efficient work. Highly recommended.

    Houston E.Google Plus 1/18/2017
  • Don did a fantastic job. He had to make many new connections to the new water heater and explained everything. He was friendly and helpful. Tom was also patient with me and all my questions. Highly recommend them!

    Beth A.Google Plus 1/9/2017
  • A big thank you to Don! My appointment was between 9am-noon, Don arrived 10 minutes early, he was prepared, courteous and provided me with information about what to expect including how long it would take and he proved to be very reliable and exact.

    Mary H.Google Plus 12/28/2016

Don S. installed a new hot water heater on 10/25/16. He was very friendly and helpful. He was great about the time frame for installing the hot water heater. Thank you

Monica M.Google Plus 12/27/2016
  • Don arrived within the 4 hour window promised. He called ahead 30 minutes as requested. His quote was exactly as promised and his work was EXCELLENT !!

    Bob P.Yelp 12/21/2016
  • Don S. was your man on the job and he did an outstanding job from start to finish. Couldn’t have asked for better service.

    Ann R.Google Plus 12/20/2016

Don did a great job installing a new water heater. He was very professional but more important, he was a caring person. Thanks Don

Barbara M.Google Plus 12/8/2016

  • Don did a wonderful job installing a new water heater for us. He was professional and knowledgeable.

    TaraLee K.Google Plus 11/25/2016
  • Don did a great job on replacing our water heater beyond expectation! I am very please with his works. Don went extra miles to put in the tray underneath the water heater for catching water in case there is flood from leaking. I think this is a great idea and very please of the result of his work. Thank you!

    Mathew Bui.Google Plus 11/25/2016
  • We had two very old water heaters. One of them started leaking, so we decided to replace both of them. Don came out and replaced both of them with 50 gal gas Rheem water heaters and gave us new pans. He did the job quickly and professionally.

    Therin D.Google Plus 11/8/2016

Great same day service! Don was great.

Patti K.Google Plus 10/1/2016
  • Water heaters only technician “Don” was a pleasure to talk to as he is a Vet as well. He was honest in what he was telling me and did a great job in re-installing my new hot water heater. The heater was 5 years old and he told me that they typically last 6-8 years but seen them go out before then. My definitely did, it was leaking water like the Titanic. With the home owners warranty the complete install was $323, I can live with that if you ever priced a hot water heater minus the technician to install it, I say it was a good deal. I was hoping to just pay $65 for the standard warranty fix-a-parts but a new heater is all the more better in the long run. I would recommend Don cause he was knowledgeable and gave me answer to additional questions I had. Well time for that hot shower now thanks Don.

    Tyrone D.Yelp 9/9/2016
  • Had our water heater go out yesterday and called Water Heaters Only. They sent Don out today. He is very friendly, knowledgeable and had our new water heater installed in no time at all. We have dealt with this company since 2006 and have always been very satisfied with their product and service. Would highly recommend them to anyone.

    Michael S.Google Plus 9/27/2016

Admittedly we used this company 15 years ago when our hot water heater burst. We saw they were still in business on Angies List and had an A rating and called them that afternoon. They were at my house near 8am the following day as promised. The cost was exactly what was quoted and they took into account the Angies List discount. We’d definitely use them again!

Michael M.Yelp 9/27/2016

  • love your service Don was great Here the same day great job!

    Jeralyn A.Google Plus 9/21/2016
  • Just had Don of Water heaters Inc. install a new water heater. Great guy, great service. Don was on time, clean and did a wonderful job. This is our second water heater from Water Heaters Inc. in 16 years. The first one lasted 8 years and two days. Don says this one should last even longer because of the new technology. Price was good not great but well worth it! Checked around for prices to get and install a new water heater and Water Heaters Inc. came in at the middle price. Since we used them before and liked them it was a no brainer to pay the $100 extra.

    Greg B.Google Plus 9/16/2016
  • Great Company…Our water heater started leaking, Don from Water Heaters Only came out and replaced it quickly and professionally. 50 Gal Gas Rheem in and working!

    James M.Google Plus 8/2/2016

Had a new water heater installed today 6/28/16 by Don Schad who did a wonderful job. He was knowledgeable, prompt and answered any questions I had relevant to the installation and the warranty. This is the third water heater we have purchased from the company over the last 16+ years and would highly recommend them. The are proficient and offer the most competitive pricing in the industry. The water heater was under warranty since I had purchased an extended warranty back in 2008 so the price of the updated unit was very reasonable.

Wayne T.Google Plus 6/28/2016
  • Called in because my tank was overheating. The person who took my call knew immediately what the problem was and made an appointment for someone to come repair it. However, before they could come the tank started leaking and I had to call back. They changed the order and sent Don out to put in a new tank. He did an excellent job and we are extremely happy.

    Clifton D.Google Plus 6/17/2016
  • We’ve used WaterHeatersOnly for the past 12 years. Today, June 13, 2016, we noticed a leak in our water heater. We called WaterHeatersOnly @ 7:45 a.m. & Don, our technician, was here @ 10:45 to replace. They’re the best! Withh the new water heater, we also gyt a 6 yr. warranty on the tank. Don’t hesitate to call.

    Eunice C.Google Plus 6/13/2016

Had a great experience with the office lady who took my info and sent repair tech Don, out to replace our water heater all within a three hour period. Don did a quick and excellent job. Very satisfied.

James B.Google Plus 6/11/2016

  • We contacted our home warranty company on Saturday, May 28, 2016 when our water heater began to leak…they sent Don from Water Heaters Only from the Phoenix location. He had to replace the old water heater with a new one and completed the job quickly making sure we were completely satisfied before hauling off the old one and cleaning up the room before leaving. Thanks, Don, for the quick response and great service! Teri Brophy

    Teri B.Google Plus 5/31/2016
  • Prompt and professional service. Hassle free installation. What more can you ask for. Called on Sunday and had a new water heater installed by 2:00 pm on Monday, May 9, 2016. Problem solved. Don was friendly and professional.

    Willis T.Google Plus 5/9/2016
  • I had a great experience with Water Heaters Only. I called them on Friday evening 5/7/2016 because there was leaking under the unit. They looked up my serial # & my unit was 12 years old plus the leaking, they said I would need a new one. Don came out Saturday morning & replaced my unit with no issues & he answered all my questions. I highly recommend this company!

    Becky W.Google Plus 5/9/2016

This company is fabulous. They responded to my request for estimate–same day. Reliable, honest and great technician! Best service experience I have had in a very long time. My technician Don was very thorough and very service oriented.

Judy S.Google Plus 4/22/2016
  • These guys were awesome. Talked to them on the phone several times and they tried everything with me on the phone to see if they didn’t have to come out. It turned out they did because a part of the water heater was not funtioning well. They even encouraged me to shop around if I wasn’t comfortable with the price. They got here exactly when they said they would and Mike was very courteous and explained everything really well. It’s definitely not the cheapest around but well worth the price. Would highly recommend.

    Matt H.Google Plus 4/17/2016
  • We noticed our water heater leaking from the top and knew we probably needed a new one (it was 7 years old). After calling several plumbers on a Saturday afternoon.,,,we found Water Heaters only….and we are so happy we did.. Was able to get a prompt and courteous person on the phone who scheduled the first available appointment…which was the upcoming Monday morning. Don, our technician, called us prior to arriving….and soon after…he got to work and replaced the old with a new Rheem 50 gallon. We are very satisfied from start to finish! Will definitely recommend Water Heaters Only

    Georgette D.Google Plus 4/4/2016
  • I recently had my water heater replaced by water heaters only. 1.16.16 to be exact. the installers name was don. great job. only one problem, he said he was going to be at my place at 10am. 10am came & no on so i called him. he said he would be at my place at 12 noon. well 12 noon came & still no don so i called him again. he said 1:30pm org 2pm. he finally showed at 2pm. its too bad i had to call him. i think he should have called me & let me know what was going on that day. would have rated 5 stars if i had been updated on his time.

    Bill King.Google Plus 1/25/2016
  • We had decided to change from tankless water heater back to a 50 gallon tank. We called for an estimate. Don and Mike showed up on time ready to install a new water heater. After getting our estimate, we decided that we wanted to repair the dry wall in the area where the new heater would be installed. Water Heater Only does not do these repairs. We spent a week doing these repairs ourselves. When we called for our water heater install, Don and Mike returned and did a professional job. Professional means we did not have any leaks, damage, trash, or behavior issues to address as a result of their work. We have 120 degree water again!

    Remy A.Google Plus 1/11/2016

  • Just before New Year’s Eve, 12-30-15, Don came to my house and skillfully replaced my busted water heater with no complications. He was able to answer all of my questions and was very efficient with the task at hand.

    Kyle W.Google Plus 12/30/2015
  • I had water heater replaced at my Scottsdale condo on 10/29/15 and everything was done very well. My old water heater started leaking night before and Don arrived early AM next day with new heater as he said he would. He removed old water heater and installed the new one within estimated timeframe. Don had come to our place year before to replace a leaking hose to the water heater. Both visits were great. I’d use Water Heaters Only in the future if needed and I’d ask for Don as technician if possible!

    Mike D.Google Plus 12/28/2015
  • Don & Mike are GREAT. They upgraded my water lines and shutoff valve to insure a complete job. Water Heaters Only,Inc will be my first call for any future water heater needs. They do pick up the phone anytime you call.

    Ken W.Google Plus 12/11/2015

We used Water Heaters Only thru our Home Warranty Company. Don was the Tech they sent out to take care of us. Don went way beyond our expectations, he explained what he was going to do and did a excellent quality job for a great price with a friendly personality too. If you need a honest company with great technincans..Water Heater’s Only is your company. 5 Stars Thanks So Much!

Susan C.Google Plus 11/18/2015
  • We had a great experience with Water Heaters Only. Water heater went out on a Sunday, so we called our home warranty. They told us Water Heaters Only would be out the following day. They contacted me and gave me a time period that they would be at my house. Don showed up during the time frame given. He was very friendly, and had a new water heater put in in under 2 hours. He installed a pan and a drain under the water heater so if this happens again we won’t end up with a mess again. He also showed me a function attached to our water heater for circulating hot water to the furthest bathroom that gave us instant hot water. We had no idea what it did before!

    Amanda W.Google Plus 11/16/2015
  • Had our water heater replaced by Don from Water Heaters Only on 10/20/15. We got a very competitive price and the installation was done quickly and cleanly. Would definitely use again!

    David A.Google Plus 10/27/2015

  • My name is Robert Smith and on 10/2/15 my water heater of course decided to leak on a Friday, my home warranty originally set me up with another plumber to replace it. The other plumber was unable to schedule to the following Monday. I thought this was unacceptable for this as it would leave me without hot water for 3 days. I called back in and they forwarded me to Water Heaters Only. I was able to get an appointment the next morning on 10/3/15. Don from Water Heaters Only completed the removal and installation within a couple hours and we were back up with hot water by midday. Please thank Don for his professionalism and sheer quality work he performed. I will recommend Water Heaters Only to my friends and family.

    Robert S.Google Plus 10/6/2015
  • 9/21 Don of Water Heaters Only, overall did a great job, was competent and performed all tasks needed to get the job done with reasonable prices. He is very professional. Professionalism along with competency is both crucial. I’ve dealt with many other big name companies and their unprofessional technicians to address other issues at my home and I frown upon their disrespectful attempt to include mindless humor in their conversations. Thanks Don, strong work!

    Steve R.Google Plus 9/30/2015
  • Don did a fantastic job replacing the old leaky hot water heater. He also replaced the shoddy copper piping and shut off valve that someone else had installed. He was very professional and did the job in a timely manner plus cleanup. Thanks for a great installation!

    Chet A.Google Plus 9/23/2015

Dan was very prompt in coming out to install our water heater on 9/11 since we had no hot water. He was very professional and neatly dressed. We have a home warranty through Fidelity and they were very quick in getting it all completed. Thank you Water Heater Only !!

Mary P.Google Plus 9/17/2015

  • On Monday Sept.14,2015 Don installed a new water heater in our house/garage. He was very pleasant to deal with. After he finished, he cleaned up everything then he took the time to explain (in case of a problem) how to turn the water and electric off. We have used this company before and have always had a good experience with them. Thank you Don.

    Marilyn W.Google Plus 9/15/2015
  • After doing all my Due Diligence I decided on Water Heaters Only, They had the Best Price, The Best Customer Service of anyone. I called them on 9/14/15 and 2 hours later Don the installer showed up. Very neatly dressed and clean. He explained the process, Answered all my questions and in less than 2 hours he had us up and running again. Don did the most amazing job and in record time knowing that I had to be at work.

    Mike I.Google Plus 9/15/2015

  • 9/8/15 Michael ayers 1. On time 2. Full quote fare price 3. top line product 4. Installed quick. 5.cleaned up work area 6.Don the installer knows his trade 7. I would call if I would needed more work done

    Michael A.Google Plus 9/8/2015
  • I had a hot water tank problem at 11:00am and by 1:30pm that same day, Don arrived to fix my problem. He did just that and now I’m happy which means my husband is happy. Water Heaters Only, Inc. (“WHO”) not only did a professional job installing my new tank but the work area was clean when he was done and the technician was both timely and efficient. Thank you and I’ll be sure to call WHO in six years when my tank runs out of gas again. Respectfully submitted, A Happy Customer

    Janice M.Google Plus 9/4/2015
  • Don arrived at the scheduled time on 8/7/15, and provided a quick assessment of what our options and potential costs would be. We were very pleased with the timeliness of response and quality of workmanship.

    Jolyn M.Google Plus 8/15/2015

Wow! Great Service. Don was very professional and knowledgeable. My water heating was leaking from the bottom, So I knew I had to replace our W.H plus it was time. I am so glad we did it with Water Heaters Only. Don came the next day and replace our 50 Gal tank plus he put a drip leg so that water wont go everywhere he also added other stuff and put everything nice and neat for me. Everything was all brand new and Don took his time to explain everything to me. Btw customer service was great too. I called other companies and they seem to not care at all. I am happy we have a brand new water heater and everything is working great. I will only use Water Heaters Only and tell friends and family. Thank you W.H.O

Mia B.Google Plus 8/10/2015

  • We had our water heater replaced on 7/13/15, and Don was great! He was on time, and got it done quickly. I really appreciate the great service!

    Tomi G.Google Plus 7/17/2015
  • Don did an excellent job at installing a new water heater for my family. I called Water Heaters Only on 7/15/15 and the job was completed before noon on 7/16/15. The cost was extremely fair and warranty is great as well. The Gampers will be definitely referring this company and will use them again whenever necessary.

    Gabriel G.Google Plus 7/16/2015

  • Don was very professional, installed our water heater quickly and left the job site clean. HIGHLY RECOMMENDED!!

    Reece T.Google Plus 7/13/2015
  • I was very happy with Don who came out to fix a small water heater in the garage. It was leaking everywhere and we had to turn off the water to the house to make it stop. Don arrived to inspect the problem and found that the tank was leaking. He brought back a new tank and installed it with a drip pan to contain any future leaks. He installed a drainage line from the drip pan to the garage sink so it will never drain all over the floor again. He also installed a shut off valve there for the water heater so that we will never have to shut off water to the house again if this water heater leaks in the future. He even marked the breaker so that we will know where to flip the switch if there is a problem so that the element wont burn out. Very satisfied and pleased at his clean and conscientious work! Thank you!!

    Katie T.Google Plus 6/9/2015
  • Don was extremely competent and efficient in solving my water heater problem. I would not hesitate to call Water Heaters Only for any related issue. The promptness of his response to my problem was amazing.

    Roman L.Google Plus 6/2/2015

Water heater was leaking. I called on a Sunday and they had someone out Monday morning and had it replaced in less than an hour.

Todd C.Google Plus 5/19/2015

  • I found out that my heater started to leak on Saturday May 2, 2015. I called Fidelity, the warranty company and around 1pm Don, the technician, showed up with the new heater and started the work to replace. Very professional and I would recommend the company to my friends. We are very happy now with new heater. Thank you!

    Igor P.Google Plus 5/13/2015
  • I called Water Heaters Only on Friday 4/17/15 as my hot water heater started leaking. They said they could install a new unit the next day – no extra Saturday charge. Don showed up and did a great job. He extended the piping on the gas valve to make it easier to shut off if there should be an issue. Nice to have someone look out for you for no extra charge. This is the second time I have used Water Heaters Only and I highly recommend their service. Their prices are very good compared to larger plumbing firms.

    Laryssa K.Google Plus 4/21/2015

  • I’ve lived in the same home since 1991. This is the 3rd water heater that Water Heaters Only has installed for me. This time Don came to the rescue on March 31, 2015 and prevented disaster. He explained all the steps as he proceeded through the installation. He left the space cleaner than when he started. I have always appreciated their promptness and their business ethic and those are the reasons I continue to call them back whenever an issue arises regarding my water heater. Thanks, Don, and Water Heaters Only!

    Joan B.Google Plus 4/8/2015
  • Water heater was installed on April 2, 2015. Installers name was Don. He did a great job.

    Mark S.Google Plus 4/5/2015
  • He did a great job. He was professional and courteous. He arrived when he said he would. He arrived the same day that I called them. I would recommend them highly.

    Robert & Deb H.Google Plus 4/4/2015

Fortune smiled on me this morning! My hot water heater started its death rattle yesterday and I went through all the stages of panic before I signed on to the web and there you were – Water Heaters Only! I have had some negative experiences with plumbing companies in the past, but after perusing your website, I was encouraged to give you a call. Bingo! Tom answered the phone and was so reassuring and spoke to me the words I had longed to hear – that he could have his technician arrive with a new water heater in just a few hours from now. As Tom promised, Don arrived a few hours later and I am very much in favor of Don getting a raise. Don is, by far, the best representative your company could possibly have. He is efficient, explains what he is doing and why, and is neat, tidy, and caring. This would be a better world with more “Dons” in it! This was a five-star experience for me and I would recommend your company to all my friends. Thank you for such outstanding customer service and thank you for having the good sense to hire Don. My new water heater is in place and I am a happy camper.

Ann W.Google Plus 3/27/2015

  • On Sunday, I noticed my water heater leaking and no hot water. I called for service and was actually called back that day, making an appt. for the next day. On Monday, March 23, 2015, Don came out to see what was wrong and it was determined I needed a new water heater. I inundated Don with questions during the install and he professionally answered all my questions. He was done quickly and efficiently and even shook my hand when he left. This was a great experience and I would highly recommend Water Heaters Only.

    Vicki S.Google Plus 3/25/2015
  • This went very smoothly. Water Heaters Only, Inc (WHO) was recommended to me by a close friend who also had a great experience. I called WHO, they gave me a price range, scheduled me, and answer some of my general questions. He was a very helpful man. My installer, Don, came early in the 2 hour time frame quoted and immediately got to work. Don, you could easily tell, cared about the quality of the install, because he lifted a 150 lbs new water heater off and on the platform several times until he got it level. He took the time to answer my questions. He cleaned up quickly and was pleasant to interact with. I would recommend Don and WHO to anyone. Also, WHO came in on the lower end of the price range they quoted me.

    Ryan S.Google Plus 3/22/2015

  • On Monday morning 3/16/15 at 7am I called Water Heaters Only because they had replaced my water heater 10-12 years ago. I spoke with Paul who was very helpful gave me an estimate for the replacement and said they would have a tech out between 1pm and 5pm. Well about 2:30 your tech: Don S. showed up well prepared for the job, which he completed in about 2 hrs. Don was professional and seemed really proud of his work. That pride in a job well done is very important to me. He even swept the sidewalk where he had brought the unit into our patio. By 5pm we had a great working heater and lots of hot water. Thanks you guys.

    Manny G.Google Plus 3/18/2015
  • I’m doing this for my elderly mother who doesn’t have internet. Replacement for a leaky W.H. just this last week. I just looked at it. Very neat & clean installation. New shut off ball valve is easy for my mother. New flex lines tidily installed. Her only complaint is some leftover air in the pipes.

    Jeff C.Google Plus 3/15/2015
  • Don did a good job and I am satisfied. His work was good and he was very timely. I would recommend. Thank you

    Billy R.Google Plus 3/9/2015

Excellant! Don showed up, evalted the problem. Within minutes he had approval from my warranty company. He was fast and efficient. He did a great job of cleaning up and even fixed the cover to my electrical panel! I will recommend Water Heaters Only to my friends!

Sally W.Google Plus 2/24/2015
  • Two days of cold showers was enough for us. Called Water Heaters Only and Don came out the next morning and installed a new water heater for us. He did an excellent job of straightening out the original installation while putting the new one in. He is a pleasant guy to talk to and very knowledgeable about his work. We got along well and he didn’t seem to mind my hanging around and watching him work. I would not hesitate to call Water Heaters Only again if the need arises. It’s a good thing February 19th in Arizona is nothing like it would be back in Pennsylvania.

    David C.Google Plus 2/19/2015
  • On the evening of February 9th our water heater of 10 years started to leak. We contacted Water Heaters Only. Since it wasn’t an emergency, we scheduled a visit for the next day. Don came out to give us a written estimate. He was very professional and pleasant. Upon agreement of terms we set up the install for 2/11. Don showed up within the arranged time window and had the new water heater installed and everythiing cleaned up in a little over 1 hour. He was very thorough and answered all our questions. I would recommend this company and this installer to anyone looking for a new water heater.

    Steve W.Google Plus 2/18/2015

  • Called my home warranty company on Saturday morning and by Monday morning Don the repairman was installing a new water heater. He introduced himself and explained both what he was going to do and the pricing involved. Don did a wonderful job, was very neat and tidy. I really liked him. I wouldn’t hesitate to call Water Heaters Only if need be. I will definitely recommend them!

    BJ W.Google Plus 1/26/2015
  • I called late Thursday afternoon and my water heater was replaced by noon on Friday. The service was top notch in every respect. My repair man, Dan, was super good. He is Awesome and I enjoyed meeting him. I will refer Water Heaters Only to anyone who needs their services.

    David A.Google Plus 1/25/2015
  • In Calling Water heaters only my phone call was recieved with the ut most cureous staff. they immediately asked me about my issues with my water heater and quickly made an appointment to come and replace it. My installer was Don and he was so nice and so professional. he worked dilligently and in a very timely manner and do to the fact that it wasw mid day was very sympathetic to the fact that we had no hot water for over 24 hours. Don went over and above his obligation. he was very organized and cleaned up the garage and water damage beautifully. I would highly recommend Water Heaters only.

    Kristin R.Google Plus 1/6/2015

My water heater leaked over the weekend, called my Home Warranty company and they set me up with Water Haters Only Inc. Got a call right away from Nick who sets up an appointment for me. The following day Don the technician came out and replaced my water heater in a snap. Got hot water again and I am happy.

Martin H.Google Plus 1/5/2015
  • Quick to respond. Showed up on time, Don was courteous and professional. Willing to answer all my questions. Would use again.

    Ada G.Google Plus 1/3/2015
  • My water heater leaked all over on New Year’s day eve. I called my home warranty folks and they sent the call to Water Heaters Only. Got a call back quickly and Don the repair person showed up shortly thereafter with the exact water heater I needed. He was fast, efficient, very pleasant and got the job done right. He brought a few items up to code and explained to me why those upgrades were needed. He tested everything and cleaned up before he left. It’s nice to have service folks come and do a job right the first time – timely and with nice people. Don was GREAT!!! I’d highly recommend them anytime you have a water heater issue.

    Mitch R.Google Plus 1/2/2015
  • Talk about saving the day … I called in the morning and Don came out that same afternoon and replaced my leaking water heater quickly. He even took the time to answer all my questions. What a great experience! And now I can take a shower 🙂

    Jill S.Google Plus 10/30/2014
  • Great Service! Found out my Heater was leaking and out so I called Water Heaters Only and got same day Service. Don (my technician) got here when he said he would and took exactly the amount of time he said he was going to take. Not only that, he showed up with everything he needed when in the past I have had other Co. show up and having to come back within 2 days because they didn’t have what they needed. Not Don ! he had it all with him. Very happy with the service. We are up and running in two hours !!!

    Sara F.Google Plus 10/28/2014
  • My water heater was leaking and Tom, the manager, had a technician out first thing the next morning to replace it. Don was courteous and professional. He explained what he was going to do and provided me an estimate before beginning the work. He was quick, neat and I barely knew he was there. Water Heaters Only is a professional company that I will have no reservations recommending to others.

    David T.Google Plus 10/24/2014

I had to take advantage of a Water Heater warrantee that had about 5 days left before it expired. Usually most items I buy with warrantees generally crap out right after the warrantee expiration date. Even though the life expectancy of the Rheem I had just purchased 6 years ago had a premature ending, I was comforted with the fact that it was still under warrantee. When I called Water Heaters Only, Tom (manager) set up a very convenient time that very day to have a repairman R&R that leaking Rheem. The repairman showed up on time and I was pleased with his presentation. He introduced himself as “Don” and gave me a firm handshake. Firm handshakes in my world are a must. If upon meeting and greeting someone who offers a “limp fish” handshake, his character is automatically suspect. Usually people who present the limp version of a handshake either hate their jobs, despise their customers or are bona fide ne’er–do–well’s of some order. However, when Don mentioned the price of removing the old Water heater and replacing it with a name brand that was unknown to me, my knees nearly gave out. Us senior citizens can’t take too much sticker shock when purchasing something that used to cost $20 bucks back in the day. However with the explanation that labor was not included in the warrantee and the Water Heater was the only one now made in the good ole USA, he convinced me that the pricing was “fairly standard”. Besides I finally got to figure out why that old Rheem only lasted 6 years……it was manufactured in Mexico…….duh! I’d take any American made product over a product made in a third world nation anyday! I was sufficiently pissed with the Mexican government anyway because of their insistence in keeping American Marine Sergeant Andrew Tahmoressi locked up in some nasty cockroach infested prison for the grevious error of making a wrong turn and winding up in the land of burritos and fiestas. Us Vietnam Vets don’t take kindly to our Military being mistreated in foreign lands. But this is another story. Now to get back to the R&R on my Water Heater. I was pleased with the final outcome. Don had come on time, did his job well and I found out that he is a Military Vet as well. I will always chose a company because they employ our Military Vets over anyone else. Now I’m gonna crack open a cold one and gaze proudly at my Brand New American made Bradford White Water Heater! Life just doesn’t get any better than this!

Vincent A.Google Plus 9/26/2014
  • I called at lunch and the new unit was installed within 3 hours. Don did a great job at explaining to me why i needed a new unit. The work looked very clean and the price that i paid was very reasonable. I definitely recommend Water Heaters Only if you need your heater repaired or replaced.

    Scott G.Google Plus 9/19/2014
  • We discovered on Sunday morning that our water heater had gone out. We called Water Heaters Only and the technician Randall came the same day within a couple of hours! He was very thorough, pleasant, and had the old water heater out and the new water heater installed within a few hours. We are very pleased with the excellent work he did, and will recommend Water Heaters Only to our friends and family! Excellent work, and good job!

    A Google User.Google Plus 5/6/2012

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