Frequently Asked Questions

Water Heaters Only, Inc. can answer any water heater questions you have! Contact us today for prompt answers and schedule service in Phoenix, AZ, or throughout Mesa, Peoria, and Glendale.

The short answer is that it’s possible to change your water heater element without draining the tank. However, keep in mind that it can be a bit more challenging if you decide to do it on your own, and it comes with the risk of creating a mess.

Also, draining your water heater every other year or so can improve your unit’s longevity, so why not take the opportunity to do that? There’s no harm in giving this solution a shot if you’re up to the challenge.

If your water heater shows signs of wearing out, replace it as soon as possible. Postponing replacement may result in a sudden failure that will rob you of the time to research potential replacement options.

Failing to replace your water heater promptly may also result in:

  • An inconvenient emergency replacement
  • Water damage
  • High utility bills

Don’t wait for your water heater to fail catastrophically. The trained experts at Water Heaters Only, Inc. can safely remove your old water heater and install a new, energy-efficient unit.

You can often tell if you have a bad heater element by turning on the hot water tap at a sink and checking for the following symptoms:

  • Lukewarm water
  • Hot water runs out faster than usual
  • Small amounts of hot water
  • The water heater’s circuit breaker trips constantly
  • No hot water

If you suspect an issue with your water heater element, contact Water Heaters Only, Inc. Our experts will restore your hot water as soon as possible.

If your water heater has two elements, each one serves a slightly different purpose. As a result, you can usually determine which component is bad based on the symptoms you experience. That means you don’t have to replace both if only one is damaged.

  • Signs of a bad lower heating element
  • Running out of hot water fast
  • Small amounts of hot water
  • Symptoms of a bad upper heating element
  • Hot water doesn’t reach the temperature set on the thermostat
  • No hot water

Typically, the lower heating element goes first, but that’s not always the case. Contact us if you need help determining whether one or both of your elements need replacing.

Water heaters rarely explode, but they can, and it can be devastating when that happens. Failures or explosions may occur because of faulty installation or servicing by unlicensed plumbers. The following tips can help you avoid water heater explosions:

  • Hire only a licensed professional to work on your water heater.
  • Ensure your water heater’s pressure relief valve functions and replace it if faulty.
  • Avoid setting your water heater’s temperature above 120-125 degrees as higher temperatures increase internal heat and pressure.
  • Be sure to have your unit serviced and cleaned out once every year.

If you have a question about water heaters, check out our commonly asked questions! Contact us online or call 602-253-8010 to talk to our friendly team and schedule service in Phoenix, AZ, or nearby cities such as Peoria, Tempe, and Glendale.